Dousing the Flames of Burnout in 2022 – Post Test

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Question 1 of 5

1. Question
1. The Maslach Burnout Inventory (MBI) is divided up in dimensions or domains. Which of the following is NOT one of the domains?
- a. Emotional exhaustion – “exhaustion”
- b. Depersonalization – “cynicism”
- c. Personal accomplishment – “ineffectiveness”
- d. Intentionalization – “obsessive focus”
Question 2 of 5

2. Question
2. Which is a true statement regarding anxiety and depression levels in the US as a result of the pandemic?
- a. Prevalence of symptoms of an anxiety or depressive disorder were double year over year in Q2 2020
- b. Prevalence of symptoms of an anxiety or depressive disorder were 3-4x higher year over year in Q2 2020
- c. Prevalence of symptoms of an anxiety or depressive disorder were unchanged year over year in Q2 2020
- d. Prevalence of symptoms of an anxiety or depressive disorder are less year over year in Q2 2020
Question 3 of 5

3. Question
3. One strategy recommended in the session to help patients cope with the pandemic was noted to have an “apparently protective role”. Having patients engage in this strategy was noted in some studies to allow patients to develop an “inner peace in times of trial”. The modality referenced was
- a. Employee Assistance Programs
- b. In-office counseling with their PCP
- c. Faith-based support systems
- d. Psychiatric consultation and cognitive behavioral therapy
Question 4 of 5

4. Question
4. Employee Assistance Programs
- a. Were started by the Affordable Care Act
- b. Are mandated to be offered by all employers with over 50 full-time employees on their payroll
- c. Offer free and confidential assessments, short-term counseling, referrals, and follow-up services to employees with personal and/or work-related problems
- d. Allow reduced co-pays for all services for all employees for a minimum of 10 sessions per year
Question 5 of 5

5. Question
5. In a 2020 National Academy of Medicine report it was stated that personal stress management strategies alone are insufficient to deal with burnout and that a “systems issue” approach was also needed. True statements that relate to this additional approach include (select ALL that apply):
- a. Providers should be educated about quality incentives and business links to healthcare to better understand the reasons for some of the practices they are asked to perform
- b. Use providers insight in areas of process improvement where clinical thought needs to be aligned to improve operational inefficiencies
- c. Get provider feedback on better ways to onboard fellow associates in the areas of EMR applications, coding, billing and administrative infrastructure
- d. Allow providers voices to be heard and taken into strategic discussions to implement change

Dousing the Flames of Burnout in 2022 – Post Test

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